Help > As a supervisor, I don't get an email when my trainee signs off a module ...

Ask the trainee if they can see their Submit Module instruction on the last page of the Learning Log. If this is visible to them, they need to click it again.

Once the module has been successfully submitted, this instruction will disappear from the Trainee's view.

Their supervisor will then recieve an automatic email, and the instruction in the Learning Review of their Supervisor Log that asks them to move the Trainee to the next Module will become visible.

Your view of the site is not the same as the Trainee's - you can't see the Submit module instruction if you go into your trainee's area from your online perspective.

 

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Opening the Book 2017