Help
- A colleague or trainee can't access the site
- The work you enter in your learning log isn't saved
- You can't see everything on some pages
- You can't access the site at all
- You can access the site on your own computer but not on the People's Network.
- You have another technical problem with the site
- You are going to do this course but don't know where to start
- You have finished but haven't got your certificate.
- Somebody forgets their password
- You can't print the bookmarks or the shelf talker in Module 3
- You are returned to the sign-in page whilst you are using the site.
- When I submit a module I get a notice saying I have clicked twice
- Technical requirements for the Frontline course
- When I sign off a module, my supervisor doesn't get the automatic email.
- My trainee hasn't received an email with their password
- As a supervisor, I don't get an email when my trainee signs off a module
- When I check my Trainee's Learning Log, I can't see the Submit Module button on the last page.
- Printing certificates.